About Big Sky
We started as a subscription box.
We learned fulfillment shipping our own boxes from a Missoula basement in 2016. Ten years later, we ship for brands coast to coast, with the same care.
Our mission
Fulfill our clients’ aspirations.
Shipping orders is the job. Helping your brand become what you want it to be is the purpose.
Our core values
01
Do what’s right
Integrity first. We tell clients the truth, even when it is inconvenient.
02
Row together
Cooperation, not competition. One crew, pulling the same direction.
03
Own the outcome
If it is ours, we fix it. No finger-pointing.
04
Deliver wow
Every unboxing is your brand’s moment. We treat it that way.
05
Be the best you
We invest in our people and trust them to lead.
06
Get ship done
Orders out the door, on time, every day.
How we run the company
Trust, integrity, cooperation.
The convictions behind every decision we make, for our team and our clients.
01
Humility, integrity and trust
We earn trust by doing what we say, and we stay humble about what we still have to learn.
02
Long-term focus, purpose and passion
We build partnerships measured in years, not quarters.
03
Teamwork and cooperation, not competition
Inside the warehouse and with our clients, we win together.
04
Employee empowerment
The people closest to the work make the call.
05
Driving fear out of the organization
Problems get raised early and fixed without blame.
06
Disciplined capital allocation
We grow deliberately, so clients can count on us for the long haul.
Big Sky Fulfillment, in brief
A Montana-born fulfillment partner.
Big Sky Fulfillment is an ecommerce and wholesale fulfillment company (3PL) founded by Patrick Claytor in Missoula, Montana in 2016. We store, pick, pack and ship orders for DTC, food and beverage, subscription and B2B brands from three warehouses: Bonner, MT; Charlotte, NC; and Las Vegas, NV.
We grew alongside our clients, from a founders’ basement to three full-scale facilities. We still work the same way. Every client gets a dedicated account manager, itemized pricing and same-day shipping on 99%+ of orders.
Who founded Big Sky Fulfillment?
Patrick Claytor, Founder and CEO, started Big Sky Fulfillment in Missoula, Montana in 2016.
When was Big Sky Fulfillment founded?
Big Sky Fulfillment started shipping in 2016 from our founders’ basement in Missoula, Montana.
Where are Big Sky Fulfillment’s warehouses?
Bonner, MT (near Missoula), Charlotte, NC (opened 2020) and Las Vegas, NV (opened 2022).
What does Big Sky Fulfillment do?
We store, pick, pack and ship ecommerce and wholesale orders for DTC, food and beverage, subscription and B2B brands, including EDI retail replenishment.
What is Big Sky Fulfillment’s mission?
Our mission is to fulfill our clients’ aspirations.
Founded
2016 · Missoula, MT
Founder
Patrick Claytor, Founder and CEO
Headquarters
Bonner, MT
Warehouses
Bonner, MT (MSO) · Charlotte, NC (CLT, 2020) · Las Vegas, NV (LAS, 2022)
What we do
Ecommerce and wholesale fulfillment, B2B retail replenishment with EDI, subscription and kitting, food and beverage, returns
Volume
1.5M+ shipments a year · 7.5M+ all-time
Accuracy
99.98% shipment accuracy
Speed
99%+ of orders ship same day with a noon cutoff
Integrations
Shopify, BigCommerce, WooCommerce, Amazon, TikTok Shop, Walmart, eBay
A note from our founder
We started Big Sky in a Missoula basement in 2016, packing subscription boxes by hand. We still run it the same way: know the product, be straight about cost and get it out the door today. Our job is to help your brand become what you want it to be.
Patrick Claytor
Founder and CEO, Big Sky Fulfillment
Our story
From one box to 7.5 million.
2016
A subscription box
Big Sky starts shipping subscription boxes from our founders’ basement in Missoula, MT.
2017
Open to other brands
Other brands want the same care. We start fulfilling for them.
2020
Coast to coast
Charlotte, NC opens, putting East Coast customers within fast ground reach.
2022
Las Vegas opens
Las Vegas, NV adds West Coast reach. Three warehouses, one standard.
Today
1.5M+ a year
7.5M+ shipments all-time at 99.98% accuracy.
How we work
The sky is the limit.
Know the product
Your account manager knows your SKUs, your packout and your peak season.
Say what it costs
Itemized invoices. Every line labeled. No surprises.
Ship it today
99%+ same day with a noon cutoff. 99.98% accurate.
Careers
Join the crew.
Open roles in MSO, LAS and CLT are posted on Indeed.