Privacy Policy

This policy explains what information Big Sky Fulfillment (“Big Sky,” “we,” “us”) collects when you visit bigskyfulfillment.com or contact us, how we use it, and the choices you have. It covers this website only. Order and shipment data we handle for our fulfillment clients is governed by our agreements with those clients.

Information we collect

Information you give us. When you request a quote or contact us, we collect what you enter in the form, such as your name, email address, phone number, company website and details about your orders and timing. If you call or email us, we keep the details of that conversation.

Information collected automatically. Like most websites, ours records technical information when you visit, such as your IP address, browser type, device, pages viewed, the page that referred you and the date and time of your visit. We collect this with cookies and similar technologies described below.

How we use information

• To respond to your inquiry and prepare a quote and onboarding plan
• To communicate with you about our services, including follow-up emails you can opt out of at any time
• To understand how visitors use the site so we can improve it
• To keep the site secure and working properly
• To comply with legal obligations

We do not sell your personal information.

Cookies and analytics

We use the following services, each of which may set cookies or collect information about your visit:

• HubSpot hosts our quote forms and tracks visits to our website so we can understand which pages are useful and follow up on inquiries. See HubSpot’s privacy policy.
• Google Analytics measures how visitors use the site. See Google’s privacy policy and the Google Analytics opt-out.
• YouTube videos embedded in some blog posts may set cookies when you play them. See Google’s privacy policy.

You can block or delete cookies in your browser settings. Some parts of the site, such as the quote form, may not work fully without them.

Who we share information with

We share information only with service providers that help us run our business and this website, such as our website host (Bluehost), our customer relationship and forms provider (HubSpot) and our analytics provider (Google), and only as needed for them to provide their services. We may also disclose information if required by law, to protect our rights, or as part of a merger or sale of our business.

The “Client login” link takes clients to ShipHero, the warehouse management system we use. ShipHero’s own privacy policy applies to that site.

How long we keep information

We keep inquiry and contact information for as long as needed to respond to you and to maintain our business relationship, and as required for legal, tax and accounting purposes.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission over the internet or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from our emails at any time using the link in any message. Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

Children

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

Contact us

Big Sky Fulfillment
9263 Bonner Mill Rd
Bonner, MT 59823
Phone: 1 (406) 214-3806
Email: privacy@bigskyfulfillment.com